📖 We are pleased to publish our latest OPEN ACCESS article in the Information Systems Journal!

What is it about?

Our research dives deep into the evolving world of interactive decision support on websites. We've moved from the era of static web forms into the dynamic realm of chatbots. But what makes chatbots so compelling and so effective at extracting user information that is critical to the commercial viability of a website?

🔗 Here you will find some interesting answers: https://onlinelibrary.wiley.com/doi/10.1111/isj.12490